FAQ

Q. How secure are your products?

A. Well, one of the most reassuring thoughts is that Warmseal doors are licensed under the police initiative. Our locking systems and hinges are built to the highest possible technological specifications, so much so that at a police seminar, officers...
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Q. What if thereâ??s a problem down the line?

A. We believe that you go on being a Warmseal customer long after youâ??ve had your products fitted. Whilst we strive for perfection, nobodyâ??s 100% perfect, and although it very rarely happens, sometimes something may go wrong. In these cases, you ...
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Q. What if the surveyor identifies issues that could impact on the price you originally quoted me?

A. Sometimes the surveyor may identify additional issues, especially if you are buying a conservatory or orangery. For example, a drain or manhole may need to be removed, or there may be special access arrangements. If this is the case, and there is ...
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Q. When you come out to see me, do I have to decide there and then?.

A. Absolutely not. We donâ??t follow the crowd and are never pushy. We are committed to customer service and the experience, and never hassling our customers. We fully recognise that home improvements are a big decision, both financially and cosmetic...
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Q. Do you offer a discount?

A. We donâ??t deal in gimmicks, just great quality thatâ??s worth every penny. Which is why you wonâ??t find us going from deal to deal unlike our competitors. When we do offer a deal, you can be assured itâ??s honest and only for a limited time. We ...
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Q. What if I get quotes from other companies and youâ??re not the cheapest?

A. We understand that you may ask a few companies to provide you with a quote for your home improvements. We also concede that we may not always be the cheapest quote that you receive. But if you want to ensure you receive the best quality products, ...
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Q. Where are your products made?

A. All Warmseal products are made at our production facility in Throckley, using local labour. We are the ONLY company operating in the North East that manufactures its own windows and doors, unlike our competitors who buy in from companies as far aw...
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